A system upgrade to the central email server for faculty and staff will occur in November, prior to the Thanksgiving break. University Information Technology Services (UITS) will upgrade the University’s Microsoft Exchange email server from version 2007 to version 2010.

Exchange is the email system used by faculty and staff of the University. Mainstream support of Exchange 2007 by Microsoft ended in April of this year.  We are targeting the upgrade process to begin at 5 p.m. on a Friday afternoon and the complete migration of email to the new server should be completed 8 a.m. on the following Monday. The actual dates will be announced in the next week.

For most users the upgrade will be seamless; however, there will be an impact for some users:

  • Those who have an email client different from Microsoft Outlook on their workstation PC have been identified and will be notified individually of the need to update their email client.
  • Those who have email clients on some mobile devices are known to be incompatible with Exchange 2010. Again, UITS has identified these users and will directly notify them of the effect on their service and provide suggestions for avoiding loss of service.

Blackberry users will not be affected by the Exchange upgrade as all Blackberry email is handled on a separate server.

Reminders and additional information about the Exchange upgrade will be posted to the Daily Digest as the date of the upgrade in November nears.