Computer Image (HuskyPC) Development and testing of a standard Microsoft Windows system image for the University Community and the HuskyPC Program. Customer Faculty and Staff Cost No Cost Product/Version Windows 7 Support Contact Email Helpcenter@uconn.edu or call (860) 486-4357 Support Hours Monday-Friday, 8:00am – 9:00pm Availability 24×7; periodic maintenance may be performed between 5:30am-7:30am Requesting… Read More »»

Computer Purchases (HuskyPC) The University of Connecticut offers a standard personal computer known as the “HuskyPC” to faculty and staff available in Windows or/and Macintosh platforms. Customer Faculty and Staff Cost Cost based upon purchase request Product/Version Hardware: Dell OptiPlex desktops and Latitude laptops Software: Microsoft Windows – Windows 7 Macintosh: Snow Leopard and Lion… Read More »»

Computer Repair Computer Repair support depends on the type of computer and status of the warranty. HuskyPC technical problems are diagnosed by UITS and  suggested repairs are handled through the UConn Co-op. Non-warranty and/or non-standard HuskyPC’s are supported through the UConn Co-op. Dell and Apple-certified technicians are on staff to diagnose and repair hardware issues…. Read More »»

Computer Support (On-site) The UITS technical support team is available to provide  knowledgeable and courteous computing support services for the following: New HuskyPC computer installations Data Transfers Operating system upgrades Hardware or software diagnostics Standard software application installation (proof of license required) HuskyPC’s Call the UITS Help Center for initial diagnostics and technical referral to… Read More »»